My Course Progress Isn't Saving

If your course progress doesn't seem to be saving correctly, try these steps:

Step 1: Complete each lesson fully Make sure you watch the entire video and complete any quiz before moving to the next section. Partially watched videos may not register as complete.

Step 2: Check your internet connection A poor connection can prevent progress from syncing. Try on a stable Wi-Fi network.

Step 3: Clear your browser cache Clear your cache and cookies, then log back in.

Step 4: Try a different browser Some browsers handle the learning platform better than others. Try Chrome if you're using another browser.

Step 5: Note your access period All free courses have 90 days of access from enrollment. Check that your access hasn't expired.

Still having issues? Contact us at contact@rpascentre.com with:

• Which course you're enrolled in
• Which lesson/section isn't saving
• Your browser and device
• Your registered email

We'll investigate and get it sorted.

Updated on: 06/03/2026