> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.rpascentre.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# My Course Progress Isn't Saving

If your course progress doesn't seem to be saving correctly, try these steps:
**Step 1: Complete each lesson fully** Make sure you watch the entire video and complete any quiz before moving to the next section. Partially watched videos may not register as complete.
**Step 2: Check your internet connection** A poor connection can prevent progress from syncing. Try on a stable Wi-Fi network.
**Step 3: Clear your browser cache** Clear your cache and cookies, then log back in.
**Step 4: Try a different browser** Some browsers handle the learning platform better than others. Try Chrome if you're using another browser.
**Step 5: Note your access period** All free courses have 90 days of access from enrollment. Check that your access hasn't expired.
**Still having issues?** Contact us at [contact@rpascentre.com](mailto:contact@rpascentre.com) with:
* Which course you're enrolled in
* Which lesson/section isn't saving
* Your browser and device
* Your registered email
We'll investigate and get it sorted.