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Articles on:9. Troubleshooting & Support
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  • 9. Troubleshooting & Support
  • My Course Progress Isn't Saving
    If your course progress doesn't seem to be saving correctly, try these steps: Step 1: Complete each lesson fully Make sure you watch the entire video and complete any quiz before moving to the next section. Partially watched videos may not register as complete. Step 2: Check your internet connection A poor connection can prevent progress from syncing. Try on a stable Wi-Fi network. Step 3: Clear your browser cache Clear your cache and cookies, then log back in. Step 4: Try a differFew readers
  • I Can't Log In to the Learning Platform
    If you're having trouble logging in to academy.rpascentre.com, try these steps: Step 1: Reset your password Go to academy.rpascentre.com and click "Sign In", then click "Forgot your password?" Enter your registered email to receive a reset link. Step 2: Check your email Look for the password reset email in your inbox. Check your spam/junk folder if you don't see it. Step 3: Try a different browser If the reset link doesn't work, try opening it in a different browser (Chrome, Firefox,Few readers
  • Contact RPAS Centre Support
    We're here to help! Here's how to reach us: Chat: Use the chat widget on rpascentre.com for the fastest response. Our AI assistant can answer most questions instantly, and will connect you with a team member when needed. Email: contact@rpascentre.com Social Media: YouTube: youtube.com/@rpascentre Facebook: facebook.com/rpascentre Instagram: instagram.com/rpascentre LinkedIn: linkedin.com/company/rpascentre What we can help with: Course eFew readers
  • I Didn't Receive My Certificate
    If you've completed a course but haven't received your certificate, here's what to check: Step 1: Verify completion Make sure you've finished ALL course sections, including the final mock exam. Your completion percentage should show 100%. Step 2: Check your email Certificates are sent to your registered email address. Check your spam/junk folder. Step 3: Wait 24 hours Certificates are typically sent shortly after completion, but it can take up to 24 hours in some cases. Still no ceFew readers

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